faqs

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dermal essentials is a family-owned skincare brand offering medical-grade products formulated with clinically proven active ingredients.

yes, all dermal essentials products are cruelty-free.

they are manufactured in the usa in an fda-registered, cgmp-compliant facility.

we address acne, aging, redness, dryness & hyperpigmentation, as well as conditions such as eczema and rosacea.

yes, we have products tailored for different skin types & concerns. head to our main menu here to shop for skincare by concern.

medical-grade skincare products have higher concentrations of active ingredients, ensuring better efficacy & results.

new customers can save 15% when they subscribe

yes, we offer free u.s. shipping on orders over $100.

you can reach us via email at hello@dermalessentials.com or call 510-230-7059.

the boutique is located at 1601 n. main street, ste. 203, walnut creek, ca 94596.

yes, we have a boutique in walnut creek, ca, where clients can purchase our products, receive expert advice & enjoy a wide array of services.

appointments can be booked through our website under the "book an appointment" section or by calling/texting 510-230-7059.

we accept american express, apple pay, discover, google pay, mastercard, paypal, shop pay, venmo & visa.

regarding skin conditions or allergic reactions always be sure to read the full ingredient list & product information prior to purchase.

please note that in order to adhere to the utmost standards of hygiene, we are unfortunately unable to offer refunds or exchanges on our products once they've been sold.

however, we invite you to take advantage of our "mini" sample sizes to test out any product from our dermal essentials skincare line before buying.